Tuesday 27 January 2009

Who Let The Chavs Out?

Just occasionally, very occasionally these days you come across an organisation that is prepared to thumb conventions of political correctness and stick its neck out. And when an organisation does this, the consequences seem to make for fabulous media exposure for them as commentators and pundits feel obliged to get themselves into a lather to demonstrate their PC credentials.

But it only works if you've got an engaging and eloquent spokesperson to front up the campaign, which is what appears to have happened with one holiday company.

The organisation that has caught my attention in this department is Activities Abroad (http://bit.ly/ZZ3) which has launched an email marketing campaign to 24,000 users promising "chav free activity holidays." Having had a mooch round their web site it appears that the sort of thing they're offering is likely to be of fairly limited appeal to that segment of society, but hey I'm in danger of letting my pre-conceptions get in the way of things.

That said, at face value this seems like a pretty ballsy claim and one that will get the PC brigade a bit hot around the shellsuit collar.

But it appears, somewhat amusingly, the company has backed up this claim with some pretty significant research.

Interviewed on the BBC this morning someone from the company said they'd researched the most common "chavvy names" and then run them against their database and found they did not have a single Chardonnay or Chantel amongst them, so they argued they were merely stating a fact.

The company reckons they've only had a handful of complaints - sounds like it might be a small price to pay for the level of exposure they've had. I've just done a quick trawl on google news this morning and spotted a fair few mentions of their initiative and most of them are couched in terms of faux outrage. (http://bit.ly/U00S)

Personally I think the handful of complaints they've had represent a fair trade especially since the chap from the company effectively admitted their core target audience are white polite middle class folk with names like Charles and Charlotte rather than Wayne and Shane.

Be interesting to see whether the directors of Activities Abroad are confronted by hoards of shellsuit wearing protesters when they arrive at their office this morning. Burberry hat and a fight in a whitewater raft over a crate of cheap lager anyone?

Monday 26 January 2009

Recession. Have We All Overcooked it?

They say there's no news like bad news and unless you've just returned from a sabbatical in deep space you can't have failed to have noticed that this adage has pretty much set the news agenda for the past eight months if not longer.



Credit crunch, failing banks, government bailouts and job losses lead the headlines on a daily basis.



While I recognise there is always a danger of being a sample size of one, are the media and politicians waking up to the fact that their continual outpourings of doom and gloom are talking us into an even bigger black hole than we're already in? What am I basing this hypothesis on?



Well three things actually. Firstly, over the past few weeks I've met quite a few industry peers and have listened to their comments on the overall outlook and how business is faring.



While it is generally accepted that people working in marketing communications have a tendency to sell the positive, especially when it comes to the performance of their own company, it appears the world has not ended for any of them, with the vast majority saying they're still incredibly busy. And they seem to be busy on profitable business as opposed to busy fools even after you've factored in the exaggeration factor that tends to prevail in such a gathering.



They do however admit to more than a passing frisson of nervousness based on what they're hearing and reading on a daily basis. You can make what you will of that, but if it is generally accepted that cut backs in marketing spend are an inevitable consequence of a recession you have to wonder what all these agencies are up to (unless of course they're lying through their teeth) if they are as busy as they claim.



The second indicator was an interview on FiveLive yesterday morning - caught it halfway through and didn't catch the guest's name but they were obviously a media grand fromage and were being pretty stiffly questioned by a BBC presenter about, wait for it, "have the media overcooked this?" The interviewee did say things were pretty grim (speaking personally having wandered down the street of our nearest town recently there's an awful lot of empty retailers) but did admit that bad news sells.



While not an outright admission of overcooking, it was couched in such a way to suggest that life is still going on out there, albeit it's very tough.



The third trigger for asking this question was the story this morning (http://tinyurl.com/cm8o5h) that Gordon Brown is warning us against pessimism - a bit rich I know given that he's not exactly the jolliest of folk even when things are looking good. But nonetheless it does make you wonder if people are starting to realise that if we talk about doom and gloom for long enough we might just run the risk of making it even worse.

I appreciate that the media can only report the news as it is and if a company has made thousands of people redundant then it has to report it as such. That said, it does seem there might just be the start of a trend where people are starting to question whether the endless diet of misery is talking the whole thing down even further

I am not pretending for one minute that business life is a bowl of cherries at the moment but would be interested to hear your views on whether in your view the media's reporting of the crisis has ben reflective of your own experiences.